How DANA And QRIS Fit Privacy
Our Privacy Policy explains why we collect account details, phone verification results, device signals and payment references. We use these records to open and protect your account, match a DANA, OVO, GoPay or QRIS transaction to the correct account, and investigate a receipt or wallet-status question.
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Bank transfer and virtual account references may also be retained for reconciliation. We do not ask you to send a wallet password through a support message. Any account access or eligibility depends on local law, and we apply this policy where local law permits. If a
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payment screen opens through a bank rail such as BCA, BRI, Mandiri or BNI, the bank handles its own processing under its terms; our policy concerns the data we receive for the account transaction. You can ask us what records we hold, why they are used,
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and how to request a correction through the account support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.